k6999 Terms and Conditions

1. Definitions and Interpretation

The following words and terms carry specific meanings in these terms and conditions:

• "Platform" — k6999's website, applications and all associated services.
• "User" or "Member" — any person who has registered with k6999 or is using the platform.
• "Account" — a personal gaming account created through the registration process.
• "Balance" — the amount of funds held in an account, including deposited funds and winnings.
• "Bonus" — promotional credits, free spins or any other incentive reward.
• "Wagering Requirement" — the condition specifying how much must be wagered before a bonus can be withdrawn.
• "Services" — all online gaming, betting and financial services provided by k6999.

2. Account Registration and Accuracy of Information

Every user wishing to create an account with k6999 must comply with the following terms:

2.1 Registration Requirements

When registering, you must provide accurate, complete and up-to-date personal information. k6999 reserves the right to cancel an account if false or incorrect information is provided.

2.2 One Account Policy

Only one account is permitted per person, household or device. If multiple accounts are found, all accounts will be closed immediately and all balances may be forfeited.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Transferring or selling account credentials to a third party is strictly prohibited. If you suspect unauthorized access, notify our support team immediately.

2.4 KYC Verification

k6999 may request identity verification (Know Your Customer — KYC) documents at any time. This may include a national identity card, passport or other government-issued documents. Failure to complete verification may result in withdrawals being held.

3. Age and Eligibility Requirements

To use k6999's services, you must:

• Be at least 21 years of age.
• Be eligible to participate in online gaming under the laws of your country.
• Be mentally capable and participating voluntarily.
• Have the legal right to manage your own finances.

4. Deposits, Withdrawals and Financial Transactions

4.1 Deposit Rules

bKash, Nagad, Rocket and bank transfer can be used to deposit funds into k6999. The minimum deposit amount is ৳300. This same minimum limit applies to every payment method.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 15 minutes to 2 hours to process. Withdrawal requests must be made through a verified account.

4.3 Withdrawal Terms

• The deposit method may be verified before a withdrawal is processed.
• The wagering requirement must be met to withdraw winnings earned from a bonus.
• Additional verification may be required for unusual transactions.
• Withdrawals can only be made using the same method used for the deposit.

4.4 Anti-Money Laundering

k6999 strictly follows an Anti-Money Laundering Policy (AML Policy). k6999 reserves the right to investigate any suspicious transactions and report them to the relevant authorities.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit up to a maximum of ৳20,000. To withdraw this bonus, a 15x wagering requirement on the total bonus amount must be met.

5.2 General Bonus Terms

• Bonuses may only be used on eligible games — the specific games will be listed on the promotions page.
• Each member may benefit from a specific promotion only once.
• Bonuses have a limited validity period. If the wagering requirement is not met within the specified time, the bonus will be cancelled.
• Multiple bonuses cannot be used at the same time unless clearly stated on the promotions page.
• k6999 reserves the right to change, suspend or cancel any bonus or promotion.

5.3 VIP Program

k6999's VIP program has four tiers. The weekly cashback amount differs at each tier:

• Bronze — weekly cashback up to 0.4%
• Silver — weekly cashback up to 0.8%
• Gold — weekly cashback up to 1.1%
• Platinum — weekly cashback up to 1.5%

Advancement to a VIP tier depends on a member's gaming activity and overall contribution. VIP cashback is free of wagering requirements.

6. Gaming Rules and Fair Play

6.1 General Gaming Rules

All games on k6999 are operated fairly and transparently. The outcome of each game is determined through impartial technology. If you have a dispute about a game result, please contact our support team.

6.2 Technical Errors

If a game result is affected by a server outage, network issue or any other technical reason, k6999 reserves the right to void that round and refund the wagered amount.

6.3 Bet Limits

Minimum and maximum bet limits are set for each game or market and are clearly displayed in the game lobby. These limits may not be exceeded.

7. Prohibited Activities

The following activities are strictly prohibited on the k6999 platform:

• Any form of fraud, unethical tactics or use of unauthorized software.
• Misuse of bonus benefits or bonus arbitrage.
• Creating multiple accounts or using another family member's account.
• Using automated betting systems or bots.
• Selling or transferring an account to a third party.
• Using the platform for money laundering or illegal transfer of funds.
• Using a fraudulent identity or false information.
• Attempting to breach the platform's security measures.

8. Account Suspension and Closure

8.1 Closure by k6999

k6999 may suspend or close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Providing false or incomplete information.
• Suspicious financial activity.
• Failure to complete KYC verification.

8.2 Closure by the User

You may request to close your own account at any time through our support team. All valid balances should be withdrawn before closing the account.

9. Limitation of Liability

k6999 accepts no responsibility for the following:

• Game losses caused by internet connectivity disruptions.
• Third-party software or hardware failures.
• Losses resulting from unauthorized account access where the user has not kept their password secure.
• Personal, financial or psychological harm arising from gaming.

k6999's maximum liability shall under no circumstances exceed the amount currently held in the member's account.

10. Privacy and Data Protection

To learn in detail how your personal information is collected, stored and used, please read our Privacy Policy page.

In summary, k6999:

• Does not sell your personal information to third parties.
• Keeps all data secured with SSL encryption.
• Uses data only to provide services and comply with legal obligations.
• Processes data in accordance with applicable data protection regulations.

11. Responsible Gaming

k6999 believes that gaming is a form of entertainment and should be enjoyed responsibly. We are mindful of the mental and financial wellbeing of all our members.

11.1 Self-Control Tools

You can manage your own gaming:

• Set a deposit limit.
• Set a bet limit.
• Take a temporary break or self-exclusion.
• Request a temporary suspension of your account.

11.2 Support

If you notice any signs of gaming addiction or excessive gaming, contact us via 24/7 live chat or learn more on the Responsible Gaming page.

12. Changes & Updates to Terms

k6999 reserves the right to change these terms and conditions at any time. When changes are made:

• The updated terms will be published on the website.
• For significant changes, members will be notified by email or through a profile notification.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If you do not agree with the new terms, you have the option to close your account.

13. Contact & Dispute Resolution

13.1 Getting Support

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

13.2 Complaints Process

If a complaint is filed, we will review it as quickly as possible and provide a fair decision. Resolution of complex matters may take more time, but you will be kept informed at every step of the process.